Last updated July 1, 2023
Clearspan has partnered with TextUS to provide customers with business SMS/MMS services. The following SMS/MMS specific Acceptable Use Policy was developed to help you use the SMS/MMS business texting software applications, analytics, tools, platforms, and services, and ensure that you understand the policies and procedures implemented to comply with certain laws and regulations.
Your use and/or continuation of the SMS/MMS Service constitutes your acceptance of this AUP.
We reserve the right to refuse to provide the SMS/MMS Services to anyone that violates this AUP. This AUP may not represent all possible ways in which you or a user engage in unacceptable behavior. We reserve the right to determine, in our sole and exclusive judgment, what activities are unacceptable.
Violations of Law. You shall not use the SMS/MMS Services to violate any Applicable Law. “Applicable Law” includes all applicable laws, rules and regulations applicable to you, your business or the subject matter of the Agreement including without limitation, laws governing the use of individual information, deceptive and misleading advertising, electronic commercial communications, telemarketing and other similar laws, which include without limitation the U.S. Telephone Consumer Protection Act of 1991, U.S. Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 and the Canada Anti-SPAM Legislation, if applicable, and each as amended.
Prohibited Uses. You shall not use the SMS/MMS Services for, or in connection with, the following:
Security. You may not use the SMS/MMS Services to violate, attempt to violate, or knowingly facilitate the violation of the security or integrity of any network, electronic service, or other system that is accessible through, or in connection with, the SMS/MMS Services. Without limiting the foregoing, you shall not use the SMS/MMS Services for, or in connection with, the following:
Unsolicited Messages. You shall not use the SMS/MMS Services for purposes of distributing bulk unsolicited messages unless allowable by law. Additionally, you shall not use the SMS/MMS Services to send unwanted messages to individuals who have asked to stop receiving text messages through any medium. To the extent required by Applicable Law, you must track and record all such requests specific to your business. You must also provide recipients of those messages you send via the SMS/MMS Services with the ability to opt-out from receiving any future text messages, by texting STOP in a stand-alone message with no additional characters or punctuation. The SMS/MMS Service platform responds programmatically to the keyword STOP, and it works with a market leading digital security firm to monitor for and prevent spam.
Data Collection. You shall not collect information or data on users without their consent or entering into an existing business relationship with them.
Responsibility. You are solely responsible for obtaining all necessary and appropriate consents from those persons and entities with whom you message or otherwise communicate with via the SMS/MMS Services as required by Applicable Law, prior to commencing any such messaging or communication.
Changes to this AUP. This AUP is subject to occasional revision. We will take reasonable steps to notify you of any material changes or modifications to this AUP. If you do not agree to the changes in this AUP, you must discontinue use of the SMS/MMS Services. Your continued use of the SMS/MMS Services shall be deemed your conclusive acceptance of any such revisions.